Refund policy

If you are not completely satisfied with purchase, simply return the item within 30-days of receipt for exchange (if available) or refund. Return in the original packing material with a copy of the receipt or packing list. To be eligible for a return, your item must be in the same condition that you received it.

To start a return, you can contact us at info@moorecarvingwoodsupply.com

Please note that returns will need to be sent to the following address: PO Box 193, Kindred, ND 58051.

Customers are Responsible for All Return & Exchange Shipping Costs.

You can always contact us for any return question at info@moorecarvingwoodsupply.com    Or Call (701) 282-2181.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at info@moorecarvingwoodsupply.com.